Customer service from front desk are exceptional! Especially females employees they work very hard and they give the best customer service. Also, we received a wonderful service from personal of the breakfast section, housekeeping and the door service gentlemen they are always welcoming with a great smile and kindly and polite hospitality.
Milena
2024年9月
LOVED Barcelo! The front desk staff is the BEST! Great location. Great breakfast and dinner buffets. Liked the pool area. Enjoyed the spa services.
Daniella
2022年7月
The hotel is good but the rooms are a little old and dated and it probably does need an upgrade. The room is big and comfortable enough though. The hotel has a nice pool and the gym is also good and quite well equipped. The location isn’t close to any of the tourist attractions but Uber is very affordable so it was easy enough just to uber places.
Teresa
2024年10月
Bed and pillows really comfortable - room lovely but dark and constant car horns outside! Pool lovely sunbeds really comfy Staff really helpful Worth getting the Breakfast and Level 9 snacks from 4pm
Heather
2024年10月
My stay was great. It would been perfect if not for one problem, there was humidity in the room so much that you can smell it. I opened the window to see if letting a little bit of fresh air in would help but it didn't. I don't if it was the carpets or what but I think that was the only problem I had with the place. Other than that all good.
Jairo
2024年4月
Very good breakfast and dinner buffet. Very comfortable bed
Robert
2022年9月
if you are traveling for business I think the Barcelo is the best in Santo Domingo. I have stayed in other places that charge more and offer less. Pool is also nice and if you book a superior room you have access to the 9th floor terrace. (Superior rooms still less than other hotels.) If I am traveling for work I will always stay here. Super reliable Spanish chain that offers way more than American hotels (Hilton) where everything is an add on and prices are higher. This hotel is also a good stop in Santo Domingo if you are traveling elsewhere in the DR. Staff is nice.
Marie
2022年11月
The room was nice, clean and peaceful. The bed was great, comfortable and soft. The breakfast vary which was pleasant. The staff was attentive and ready to help. Especially Yerrisa. Every question we had she was always ready to serve us. Top!!!! And the soup of sancocho: delicious.
Saida
2024年7月
Very convenient location.
Louis
2024年8月
facility was clean and nice. Food was great too.
Chani
2024年10月